Quality Policy



Quality at ITALFIL S.p.A. is a system of objectives to be pursued, implemented and continuously improved over time in line with the expectations of customers and all other stakeholders.

Quality planning is guided by stakeholders, whose needs and expectations are documented in the Organization, Context and Positioning section of the Governance & Management Manual.

The quality of the organization is considered a strategic factor for the success of ITALFIL S.p.A., and management is committed to its ongoing improvement.

ISO 9001:2015 further supports the understanding of the company as a network of interrelated processes aimed at achieving short-, medium- and long-term objectives.

The reference framework for action at all levels is the PDCA cycle. At top management level, this involves:

• Systematically reviewing strategic objectives, policies and medium- to short-term goals

• Planning processes and scheduling activities, implementing actions to achieve the set objectives, and monitoring results

• Ensuring and budgeting the resources required by the organization, including personnel, technology and finance

• Defining methods for executing actions and providing feedback in line with established objectives, particularly through analysis of quality data, management control and benchmarking

• Systematically integrating any performance linked to the achievement of objectives

The continuous application of these principles ensures the satisfaction of all stakeholders involved with ITALFIL S.p.A.

The expected outcomes are summarised in the company’s strategic objectives, with ITALFIL S.p.A. adapting its organization in accordance with the policies outlined above.

ITALFIL S.P.A. KEY POINTS:

1. With a high level of know-how developed over more than 40 years of experience in welding wire production, ITALFIL S.p.A. has established consistently high quality standards, increasingly recognised in the global market.
2. The careful and increasingly stringent selection of the best available raw materials allows ITALFIL S.p.A. to maintain its reliability and consistency over the years.
3. Ongoing research and development of advanced production technologies ensure products that are both more competitive and innovative.
4. A constantly evolving product range enables ITALFIL S.p.A. to meet a wide variety of technical market requirements, with more than 65 products currently available.
5. Long-standing collaborations with some of the most recognised names in the welding industry provide security and confidence in our brand.
6. A continually growing team guarantees excellent service, with customer satisfaction as our primary goal.